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Erewards

Erewards

www.e-rewards.com
What is your customer experience with Erewards?

Erewards Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Erewards has 2.1 star rating based on 39 customer reviews. Consumers are mostly dissatisfied.

  • 33% of users would likely recommend Erewards to a friend or colleague.

  • Rating Distribution
  • Pros: Do surveys for a monetary reward to be redeemed for gift cards, Surveys, Awesome website.
    Cons: Account deactivated, Can not redeem my rewards due to error message qsb0303-17, Horrible customer service.

View full overview ›

Media from reviews

Erewards - Haven't received my Comfort Inn Points
Erewards - Can't redeem my rewardsErewards - All I want them to do is fix my account reward they sent me was an error code...Erewards - My complaint is I requested a reward that had an errotErewards - Cannot redeem my entitled tewardsErewards - ErrorErewards - Can't redeem my rewards
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Top Erewards Reviews

Positive Review

"Only have a question"

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I called because I have a question I am currently with Guest Opinions for Hilton points I was informed this will be over December 23 and I need to enroll in E...

Critical Review

"Can’t log in"

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Angry. First, they said they would help me log in. Then they kept telling me my account was suspended and kept giving different reasons. They also refused to...

Show reviews that mention
account points rewards number customer gift card surveys access survey emails
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Resolved
Deborah E.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Timonium, Maryland

Resolved: Cancellation of my account for no reason

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Updated by user Dec 11, 2025

They were not helpful at all and then I posted a review on here and the next thing I know I got what I needed. Thank you so much!

Updated by user Nov 25, 2025

They reopened my account.

Updated by user Nov 25, 2025

They gave me my account back.

Original review Nov 16, 2025

My account has been cancelled and I do not know why. I would like someone to call me back about this or email me.

I have been a member for 12 years and you just suddenly cancel me? I have filed a Better Business Bureau complaint about this and I also am using pissedconsumer.com site, so many people will see this.

View full review
Loss:
$9
Pros:
  • Good gift cards
Cons:
  • Not paying

Preferred solution: My account back.

User's recommendation: Do NOT use them, they will drop you in a heartbeat with no explanation!

timothy w Bxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t log in

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Angry. First, they said they would help me log in.

Then they kept telling me my account was suspended and kept giving different reasons. They also refused to provide proof.

View full review
Loss:
$25
Cons:
  • Treat survey people terribly

Preferred solution: My gift card I earned and stop lying about me

Peggie Sel

You’re scamming me

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I have received a $25 Target gift card and $25 Macys gift card. Both are missing the PINS. Send me the both cards with the PINS.

View full review

User's recommendation: Be vigilant about missing PINS on gift cards

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Thomas B Spb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Tbecker97204@***.com

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For the past 24 hours, I've attempted to reach SOMEONE, ANYONE connected to E-Rewards. NO LUCK.

I've tried 3 different phone numbers that I had to do a Google search to find since NONE are on your website: 833-681- (Got a message, repeatedly, that "Your call cannot go through as dialed"); 833-909-**** (For a second time I left my name, email, and phone number), and 214-365-**** (Kept ringing and after two minutes, the call was disconnected.)

It is now 7:50 AM PST, if I don't hear back from SOMEONE at E-Rewards by the end of business tomorrow, Tues. Mar.

18, 2025, I'll close my account and make a report to the Better Business Bureau.

NO excuse for this. I don't REQUIRE 24/7 Customer Service, but I do require at least a real person answering your phones Monday through Friday 8:00 am to at least 6:00 pm, whatever domestic time zone you are located in.

View full review
Loss:
$60
Pros:
  • Lots of different surveys
Cons:
  • Very slow response times for customer service

Preferred solution: An explanation about WHY my Mastercard Gift Card was denied at Olive Garden

User's recommendation: For their "rewards", it's mostly airline miles, magazine subscriptions, restaurant vouchers, small amount gift cards and certificates.

Anonymous
map-marker Billings, Montana

Not receiving rewards for points I have redeemed

Tried to redeem rewards for points I have earned and now the site says my account is under review and I am unable to redeem E-rewards is a scam!!!

There is no customer service.

I have called but the number is apparently not valid.

I have emailed. No response!!!

I am very disappointed and dissatisfied.

DO NOT JOIN E-REWARDS!

View full review
Ria Jzx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Only have a question

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I called because I have a question

I am currently with Guest Opinions for Hilton points

I was informed this will be over December 23 and I need to enroll in E Rewards to receive 500 bonus points

I am already a member so what about the bonus points

View full review
Jabar Hcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't access survey

I keep trying to access surveys,and it's saying no surveys available,I sent two emails to get some help,but no response!!!

View full review

User's recommendation: It's a waste of time

Kim L Uoo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Phone number change

I can't change my number... Want more?

My husband beats me and breaks the phone. I got attacked on my way back from work by a guy licking me and telling me he wants to love me. So, I've had a week. And spending 4 hrs so I can maybe get cigs after all that...

I get mad... I have serial killers in my family.

I don't like being treated like that... Ugh, it's a $10 card.

View full review
Loss:
$10
Pros:
  • Too much time
Cons:
  • Same

Preferred solution: Full refund

Richard C Xgk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot access my account

My account was deleted yesterday, June 30, 2014. I did not request this. Please reactivate it today.

Richard Collins / tel: 724-742-****

Email: richardcollins@***.net

View full review
Loss:
$197
Pros:
  • Delays in responding at 833-909-1804
Cons:
  • Delays in responding at 833-909-1804

Preferred solution: Reactivation of my e-Rewards account which was de-activated yesterday, June 30, 2024 when i was changing my password.

Shannon L Ebn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reward.gift card is not valid

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I went to Home Depot to use my two gift cards and was told they are invalid. Last year I had no issue, but this year none of the cards work.

View full review
Loss:
$50
Pros:
  • When it worked you received working gift cards
Cons:
  • Waste of time if the cards are invalid

Preferred solution: I would like to receive valid gift cards for Home Depot

User's recommendation: Beware!

Diane A Mnr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven't received my Comfort Inn Points

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Erewards - Haven't received my Comfort Inn Points

Can you please give me my earned points for Comfort Inn please respond as soon as possible I've been waiting and you keep saying that I have to wait. I was told 2-3 weeks when I made the transaction.

View full review
Randy B Drk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Colorado Springs, Colorado

Bad web site

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I have been an e-rewards consumer since October 7, 2011 and the last email I was able to open was on July 13, 2023. I cannot see my account because I get a 403 Error, saying that the e-rewards web site is off line, try again later.

Well, I have tried on several occasions since July 2023 and as of today, I still get the surveys to do, BUT I cannot see my account. I would like to know how I can get my rewards, especially the gift cards.

Is there another access link that you can provide me?

Thanks,

Randy Barrett

cell ph 719-573-****

View full review
Pros:
  • Gift cards

Preferred solution: Rewards in the form of Gift Cards.

User's recommendation: not a good source

ROBERT C Mfi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

UNABLE TO REDEEM

Not good, unable to redeem reward after many attempts and emails. I have verified my identity and continue to receive error notices.

View full review
Loss:
$13
Cons:
  • Not sure

Preferred solution: Full refund

User's recommendation: BE LEARY

Anonymous
map-marker Anchorage, Alaska

Didnt get buy voucher

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The phone number for customer service does not work, and I never receive a response to my emails! Erewards has become unreliable to say the least.

View full review
Luz V Rox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great

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I had made this for years and got different stuff but I had been trying to login recently and no luck.

I had sent messages but no response.

Could someone help?

Please

Thanks

View full review
Pros:
  • Is the best

Preferred solution: Login

User's recommendation: Is great

1 comment
Luz V Rox

Unable to login

Victoria S Ssv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My target reward card

I spent $75 of my rewards for target a card you keep saying it was sent to my email but its not. I have looked at new email an old email and spam mail and deleted email.

It is not there and I have tried several times.

What do I do?

Normally I get my card. This is what I buy a couple times a year with my points.

View full review
Loss:
$75

Preferred solution: Deliver product or service ordered

About

Summary

Present in Americas, Europe, and APAC, Erewards is a trademark of Research Now Group Inc. Erewards is one of the largest online market research panels where users can spread a word about products and services they use. By contributing their time and feedback, visitors receive e-currency that they can exchange for plenty of benefits. Erewards is a one stop place for brands to obtain valuable insights about their reputation and for consumers to share opinions about a number of companies they deal with on daily basis. The platform’s reward center features such labels as Club Carlson, Denny’s, Hertz, Omaha Steaks, and Plus Kiva among many other businesses.

Erewards reviews and complaints

Erewards is ranked 75 out of 501 in Gift Cards, Rewards and Cashbacks category

Area Served

USA

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